This worked for me with SSO 12.52 SP1 CR06 & IDM 12.6.8 I would suggest to have this as a last option, if support team is not able to identify the root cause. If there were changes made to the environment like upgrade or policy migration etc, then dropping and re-creating the IDM IME's and Directories is only available option. If there were no changes made to the environment and issue has been occurring intermittently then Restarting of IDM and SM in the below sequence may resolve this issue.Ĭhances are very little with this option #1, but it's worth to try it out, if you haven't done already.Ģ. ![]() If this is set correctly, then simple restart orders:ġ. If you are unsure how to do this, a ticket with SM will be needed. ![]() If you are usig a SM Cluster with CA Directory as the policy store you must check write presidence of the CA directory.
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